Before the PO
The quote nobody followed up on
It was a yes. Nobody asked.
In early development. Looking for a few shops to help shape it.
Follow through on every job. Long after the quote goes out.
AI tools for shops are racing to write your quotes. Eastbench handles what comes after: drawing revisions, approvals, open questions, delivery, and the next order. It works in your own inbox, drafts every follow up, and nothing goes out until you send it.
Stainless enclosures, 12 units
Example Controls · 14 emails · Dana Price, Marcus Lee
Open items
- Confirm lead timeWaiting on you. Dana asked Oct 14.
- PO from MarcusWaiting on them. Quiet for 6 days.
- Drawing Rev B approvedMarcus signed off Oct 11.
Latest emails
Dana PriceOct 14
What's your lead time if the PO comes this week?
Marcus LeeOct 11
Rev B looks good. Approved on our end.
YouOct 10
Attached Rev B with the hinge moved.
Drafted follow up to MarcusWaiting for your OK
To Marcus Lee · Re: Enclosures, Rev BHi Marcus, checking in on the PO for the 12 enclosures. If we have it by Friday we can still ship by Nov 18. Anything else you need from us?
Try it. Nothing goes out until you say so.
An early look at the job view. Jobs, people, and companies above are made up.
Built for machine shops, fabricators, and anyone who quotes, builds, and delivers custom work.
The problem
Jobs don't stall because you're careless. They stall in fifty email threads.
Every job runs on back and forth: questions, drawing comments, revisions, approvals, and check ins. Keeping track of what's waiting on you and what's waiting on them is one more job nobody has time for.
During the job
The drawing comment that slipped
Three comments came back. Two got fixed.
After delivery
The repeat order that never came
The job went well. Nobody checked in after.
Where Eastbench fits
Quoting tools get you the PO. Eastbench gets the job done right after it.
Eastbench doesn't quote or price anything, so it works next to whatever you quote with today, even if that's a spreadsheet.
AI quoting tools
Eastbench
Where it focuses
The quote request, pricing, and getting to a PO
Everything after: drawings, approvals, delivery, and repeat orders
Who emails your customer
Some use their own address and email buyers on their own
You do, from your own inbox. Eastbench only drafts.
Setup
Your cost model: margins, labor rates, material costs
Connect your email. No pricing to set up.
Built for
Often pitched as enterprise grade
Owner run shops where the owner is the sales team
How it works
Your inbox already has the whole story. Eastbench keeps it moving.
Connect your email
Keep using the inbox you have. Customers keep emailing you the way they always do.
Every thread lands on its job
Questions, drawing comments, revisions, approvals, and POs get matched to the right job, with the open items pulled out.
You get nudged, not buried
When a customer goes quiet or something's waiting on you, Eastbench drafts the follow up and puts it in your drafts folder. You read it and send it.
What it tracks
After the PO is where jobs slip. That's where Eastbench starts.
One record per job, so you never dig through threads to answer “where are we on that?” Open the job and see every revision, every open item, who it's waiting on, and what happens next.
Drawings and approvals
Each revision, every comment, and what's still open. What's been signed off, by who, and when. No more building to the wrong rev.
- Rev A3 comments, all closedOct 6
- Rev BApproved by MarcusOct 11
People
Everyone on the job, and who has the final say.
Dana Buyer
Marcus Signs off
Jo Receiving
Delivery and handoff
Ship dates, who's receiving, and what they need when it lands.
PO inIn the shopShips Nov 18
After the job
Check ins for feedback, referrals, and the next order, so good work turns into repeat work.
Check in with Dana
60 days after delivery. Draft ready.
The close
POs, confirmed terms, and the final go ahead, all in one place.
- Drawings approved
- Terms confirmed, net 30
- PO received
- Final go ahead
Follow ups
From the quote to the next order, it flags when a customer goes quiet or something is waiting on you, and drafts the nudge in your words.
Marcus Lee, PO for enclosures Quiet 6 days
Dana Price, lead time question Waiting on you
Example Fluid Power, quote Sent Oct 11
Your control
Built so you stay in charge.
No bot emailing your customers
Follow ups come from you, from your own inbox, in your words. Eastbench drafts and suggests. Nothing goes out until you send it.
Your email stays private
Your messages are only used to keep your jobs moving. Never sold, never used for ads.
Nothing to set up but your email
No cost model, no price lists, no new system for your customers. Keep quoting and invoicing the way you do now. Eastbench keeps track of the conversation around them.
Early development
Looking for a few shops to build it with.
If your jobs live in your inbox, we'd like to hear how you keep up with the back and forth today: what you use, what slips through, and how much time it takes. Ten minutes, no sales pitch.
Rather use email? Write to hello@eastbenchsoftware.com